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Privacy Policy

Last updated: May 20, 2026
Privacy Policy Terms of Sale Refund Policy

Who We Are

Café Belén Gualcho is a producer-direct specialty coffee company. Our farm is located in Belén Gualcho, Ocotepeque, Honduras. We sell directly to consumers and wholesale buyers through our website at www.belengualcho.com. You can reach us at info@belengualcho.com.

Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our site.

  • Contact and order information — when you place an order or submit a contact form, we collect your name, email address, shipping address, and any message you send us.
  • Payment information — payments are processed by Stripe and PayPal. We do not store your credit card number, bank account details, or any payment credentials on our servers. Please review Stripe's Privacy Policy and PayPal's Privacy Policy for details on how they handle your payment data.
  • Email address — if you join our allocation list, we collect your email address to send you early access notifications and harvest updates.
  • Usage data — we automatically collect information about how you interact with our site, including pages visited, time spent, referring URLs, browser type, and device type. This data is collected via Google Analytics and Meta Pixel (see below).

How We Use Your Information

  • To process and fulfill your order
  • To communicate with you about your order, including shipping updates and delivery confirmation
  • To send allocation list emails if you have opted in
  • To respond to your inquiries and support requests
  • To improve our website and understand how visitors use it
  • To run advertising campaigns and measure their effectiveness

Google Analytics

We use Google Analytics (GA4, measurement ID G-48BQH3R7XJ) to understand how visitors use our website. Google Analytics collects information such as pages visited, time on site, and general location data. This data is anonymized and aggregated. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

Meta Pixel

We use the Meta Pixel (ID 1883380672374807) to measure the effectiveness of our advertising on Facebook and Instagram, and to build audiences for future ad campaigns. The Meta Pixel may collect information about your activity on our site and connect it to your Facebook or Instagram account if you are logged in. You can manage your ad preferences at facebook.com/ads/preferences. Meta's data policy is available at facebook.com/privacy/policy.

Cookies

Our website uses cookies — small text files stored on your device — to enable analytics and advertising tracking as described above. By using our site, you consent to the use of these cookies. You can disable cookies in your browser settings, though doing so may affect the functionality of our site.

Sharing Your Information

We do not sell your personal information. We share your information only with:

  • Stripe and PayPal — to process your payment
  • Shipping carriers — to deliver your order (name and shipping address)
  • Google and Meta — analytics and advertising as described above
  • Email service providers — to send transactional and allocation list emails

We may also disclose your information if required by law or to protect the rights and safety of our customers or business.

International Transfers

Our business is based in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our site and providing your information, you consent to this transfer.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing emails at any time by clicking the unsubscribe link in any email we send
  • Request that we not sell your personal information (we do not sell it)

To exercise any of these rights, contact us at info@belengualcho.com.

Data Retention

We retain order and contact information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Allocation list email addresses are retained until you unsubscribe.

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at info@belengualcho.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact us at info@belengualcho.com or write to: Café Belén Gualcho, Belén Gualcho, Ocotepeque, Honduras.

Café Belén Gualcho
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© 2026 Café Belén Gualcho · Belén Gualcho, Ocotepeque, Honduras · info@belengualcho.com