Café Belén Gualcho is a producer-direct specialty coffee company. We are a smallholder producer group in Belén Gualcho, Ocotepeque, Honduras. We sell directly to consumers and wholesale buyers through our website at www.belengualcho.com. You can reach us at info [at] belengualcho [dot] com.
We collect information you provide directly to us and information collected automatically when you visit our site.
We use Google Analytics (GA4, measurement ID G-48BQH3R7XJ) to understand how visitors use our website. Google Analytics collects information such as pages visited, time on site, and general location data. We use this data in aggregate form to understand how the site is used. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
We use the Meta Pixel (ID 1883380672374807) to measure the effectiveness of our advertising on Facebook and Instagram, and to build audiences for future ad campaigns. The Meta Pixel may collect information about your activity on our site and connect it to your Facebook or Instagram account if you are logged in. You can manage your ad preferences at facebook.com/ads/preferences. Meta's data policy is available at facebook.com/privacy/policy.
We also use Meta's Conversions API to send purchase and inquiry events to Meta from our server. These events may include your email address, cryptographically hashed (SHA-256) before transmission, along with order details such as amount and product, and browser identifiers set by the Meta Pixel. Meta uses the hashed email for matching and measurement. Server events are deduplicated against the Meta Pixel events described above, so the same action is not counted twice.
Our website uses cookies, small text files stored on your device, to enable the analytics and advertising measurement described above. You can disable or delete cookies in your browser settings, and you can use the Google and Meta opt-out tools linked in the sections above. Disabling cookies may affect some site functionality.
We do not sell your personal information for money. We do share certain information with Google and Meta for analytics and advertising as described above, which some privacy laws treat as a distinct category of disclosure. Beyond that, we share your information only with:
We may also disclose your information if required by law or to protect the rights and safety of our customers or business.
Our business is based in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our site and providing your information, you consent to this transfer.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at info [at] belengualcho [dot] com.
We retain order and contact information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Allocation list email addresses are retained until you unsubscribe.
Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at info [at] belengualcho [dot] com.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at info [at] belengualcho [dot] com or write to: Café Belén Gualcho, Belén Gualcho, Ocotepeque, Honduras.